Navigating Online Disagreements: Engage or Ignore?

A recent interaction on social media got me thinking about difference—how we handle it and whether engaging with those who disagree with us has any real value. I do sometimes wonder when I delete and block whether I am at risk of just surrounding myself with more people who think the same way as me, and in this age where society seems evermore divided I wonder whether 'block and delete' should be replaced with 'accept and converse'.

I shared a reel about using a dictionary page in my artwork. The dictionary was mine, well-loved but falling apart, and I was giving it new life in my creative process. Someone responded with an aggressive comment: 'You should do this—learn calligraphy and STOP TEARING UP BOOKS.' Their use of shouty capitals immediately signaled hostility and I felt my hackles go up straight away. But I responded, attempting to keep the conversation kind and open. What followed was a bizarre exchange in which they accused me of 'accepting infamy'—a dramatic reaction to, essentially, collage art.

It left me wondering: Is there value in engaging with people who react so strongly? Or is it healthier to disengage and block out negativity?

We live in an era where social media allows for instant communication, but it also exposes us to a wide spectrum of opinions—some constructive, some hostile. It’s easy to exist in an echo chamber, surrounding ourselves only with like-minded individuals, but does that truly help us grow? Engaging in respectful disagreement can be enriching, broadening our perspectives and deepening our understanding of the world. However, not all interactions are productive. Some people aren’t looking for discussion; they’re looking to provoke.

So, this got me thinking, when should we engage, and when should we walk away?

Gauge Intentions: Is the person genuinely open to discussion, or are they simply looking to argue? If it’s the latter, engaging only drains energy.

Set Boundaries: If a conversation turns aggressive or personal, it’s okay to disengage. You don’t owe anyone your time.

Lead with Kindness: Responding with curiosity and kindness can sometimes defuse hostility—or at least help you leave the conversation feeling good about your own conduct.

Recognize the Limits: Some people will never see your perspective, and that’s okay. Not every battle needs to be fought.

In the end, I chose to respond thoughtfully and then let the conversation go. It reinforced my belief in fostering kindness online while also protecting my creative energy. Because at the end of the day, no matter how much we try to engage meaningfully, some people will always take issue with how we choose to express ourselves. And that’s their burden to carry, not ours.

If you are interested there is a great podcast which inspired me to write this post - you can find it here.